Here we have compiled a few articles that aimed to answer our client’s questions – from the most often asked to the most intriguing.
Questions relating to roof maintenance and roofs mishaps, to the science behind ROTban and to the solutions we can offer to Property Managers, Stratas and Councils, and more.
Questions from clients
Answering the Challenges of a Critic
June 20, 2023
We recently experienced a situation where an owner in a Townhome Strata objected to us fulfilling our commitments. The council had already paid for a contract, and we were planning to fulfil a part of our standard service. We had proactively checked how the moss removal process was going and found some green moss. We […]
Continue ReadingWhat’s in the Name ROTban™?
August 5, 2022
The problem of ROT is a basic human challenge. From food to building products, rot costs you. Solving this problem, you save money. You achieve lasting beauty and health in many areas of life. Our trademarked brand, ROTban, means ban the rot. Stop the rot. We focus on stopping rot and other kinds of destructive […]
Continue ReadingWhat is Soft Wash?
August 27, 2021
Soft Wash is an important new category of exterior house and building cleaning. The point is to get a building clean without damaging the surfaces. Engineers, architects, builders and practical minded people are more and more aware that past methods of cleaning have been wearing out materials, and damaging them. Soft Washing is an important […]
Continue ReadingThe biggest roof cleaning goof-up I’ve ever seen.
April 22, 2021
In about 2008, a customer from a lovely traffic-calmed neighbourhood in Cloverdale called me. He asked me to look at his next-door neighbour’s roof. “I think you need to come right away”, he said, “I really mean it!” We had restored and treated this customer’s cedar roof, and what he had seen happening next door […]
Continue ReadingProperty Managers, Stratas and Councils
April 7, 2021
Townhomes, Condos, and row houses are important real estate holdings in the Greater Vancouver area. They have Councils to manage on behalf of the owners, and most have a Property Manager to ensure legal compliance and to assist in the management. Are you a Property Manager looking for exterior cleaning services? You can skip the […]
Continue ReadingWill the Job Get Done Right?
March 24, 2021
This is a service business. Our mission is to serve others and make their lives better. The biggest single thing that affects our customers is the actual performance of the service they want. We have laid out systems for everything, as we should. But the crucial part of any service is the people that do […]
Continue ReadingROTban Works During Rainfall, Scientists Agree
December 21, 2020
I’d like to explain how the science behind ROTban proves that lots of rain produces good results with our unique product and system. Once ROTban is on the roof, it bonds there. Rain cannot wash it off, even if it happens before the ROTban dries. Once bonded, it creates an anti-moss environment for four years […]
Continue ReadingHow To Keep A Cedar Roof In Good Condition
August 24, 2017
My cedar roof is 4-1/2 years old. It is made of 7/8″ gold standard tapersawn. Do I require any kind of roof maintenance work? There is no visible moss growth on it, but I do hear birds pecking on the roof from time to time, as if they are trying to get at something to […]
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